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In today’s article, we will learn some phrases and words that we will need to speak and hear in hotels and hostels in Japan. If you still don’t know where to stay in Japan, we recommend that you check our article on different types of accommodation.

If you are going to stay in a hotel where there are Brazilian attendants, or if you speak English, it will make things much easier. But not always the best and cheapest options speak these languages, and the English of the Japanese is not easy to understand.

Henn-na Hotel - Strange or Revolutionary?

Phrases for accommodation

Let’s learn some phrases that can help you during your visit to Japan. We recommend having a basic knowledge of the Japanese language to understand similar phrases and know how to respond to them.

If you still don’t know even the basic words and phrases, we recommend reading the following articles first:

imperial hotel

Questions you will ask

See below some Japanese questions and phrases that you will ask when staying in a hotel, checking in and out, and other topics related to accommodations in Japan:

チェックインをお願いします。名前は__です。
chekkuin o onegaishimasu. Namae wa __desu

I want to check in. My name is ___.

ちょっと聞いてもいいですか
chotto kiite mo ii desu ka

Can I ask you something?

手伝ってくれませんか
tetsudatte kuremasen ka

Can you help me?

朝食は含まれていますか?
choushoku wa fukumarete imasu ka?

Is breakfast included?

預けた荷物を返して下さい。
azuketa nimotsu o kaeshite kudasai

Please return my luggage.

領収書下さい。
ryoushuusho kudasai

Can I have the receipt?

カードでいいですか?
kaado de ii desu ka?

Can I use a card?

チェックインお願いします。
chekkuin onegaishimasu

I would like to check in.

予約をしていませんが、今晩、泊まれますか?
yoyaku o shite imasen ga, konban, tomaremasu ka?

I don’t have a reservation, but can I stay tonight?

今払いましょうか、それとも後で?
ima haraimashou ka, soretomo atode?

Do you want me to pay now or later?

タオルが必要です。
taoru ga hitsuyou desu

I need a towel.

スミスで予約をしてあります。
sumisu de yoyaku o shite arimasu

I have a reservation under the name Smith.

タクシーを呼んで下さい。
takushii o yonde kudasai

Could you call a taxi?

チェックアウトお願いします。
chekkuauto onegaishimasu

I would like to check out.

WiFiは使えますか?
waifai wa tsukaemasu ka?

Can I use the WiFi?

あと1泊できますか?
ato ippaku dekimasu ka?

Can I stay one more night?

セーフティーボックスの使い方がわかりません。
seefutiibokkusu no tsukaikata ga wakarimasen

I don’t know how to use the safe.

この料金には税金とサービス料は含まれていますか?
kono ryoukin ni wa zeikin to saabisu-ryou wa fukumarete imasu ka?

Does this price include taxes and service fees?

キャンセル料はおいくらですか?
kyanseru ryou wa o ikura desu ka?

How much is the cancellation fee?

Phrases you will hear

See below some Japanese phrases that you will probably hear:

お荷物はこちらでお預かり致します。
onimotsu wa kochira de oazukari itashimasu.

We will keep your luggage here.

綴りを教えて頂けますか?
tsudzuri o oshiete itadakemasu ka?

How do you spell your name?

それではお待ちしております。
soredewa omachi shite orimasu.

We will be waiting for you!

ここに書いてください。
kokoni kaite kudasai.

Please write here.

予約確認書はお持ちですか?
yoyaku kakunin-sho wa o mochidesu ka?

Do you have the reservation confirmation?

かしこまりました。
kashikomarimashita.

Understood / Yes, sir/ma’am.

あなたのお部屋は二号室です。
anata no o heya wa ni-gōshitsu desu.

Your room is Number 2.

あいにく、空いている部屋はございません。
ainiku, aiteiru heya wa gozaimasen.

Unfortunately, there are no available rooms.

こちらのフォームにご記入下さい。
kochira no foomu ni go kinyuu kudasai.

Please fill out this form.

ご滞在をお楽しみ下さい。
go taizai o o tanoshimi kudasai.

Enjoy your stay.

外出の際は、鍵をフロントにお預け下さい。
gaishutsu no sai wa, kagi o furonto ni o azuke kudasai.

Please leave your key at the front desk when you go out.

五階でございます。
gokai de gozaimasu.

It is on the fifth floor.

大変失礼致しました。すぐに修正致します。
taihen shitsurei itashimashita. Sugu ni shūsei itashimasu.

We are very sorry. We will correct this immediately.

部屋にセーフティボックスがございます。
heya ni sēfutibokkusu ga gozaimasu.

There is a safe in the room.

パスポートをお預かりしてもよろしいでしょうか?
pasupōto o oazukari shite mo yoroshii deshou ka?

Can I see your passport?

Japanese Vocabulary for Accommodation

Let’s finish by leaving a complete list of words related to hotels and accommodations.

  • エアコン (eakon) – Air conditioning
  • ロッカー (rokkaa) – Locker
  • 観光地 (kankouchi) – Tourist attraction
  • 手荷物 (te nimotsu) – Hand luggage
  • 荷物 (nimotsu) – Luggage
  • トイレ (toire) – Bathroom
  • 温泉 (onsen) – Hot spring bath
  • 金庫 (kinko) – Safe deposit box
  • 追加ベッド (tsuika beddo) – Extra bed
  • ベッド (beddo) – Bed
  • キャンセル (kyanseru) – Cancellation
  • インフォメーションセンター (infomeeshon sentaa) – Information center
  • 鍵 (kagi) – Key
  • チェックイン (chekku in) – Check-in
  • チェックアウト (chekku auto) – Checkout
  • 旅行者用小切手 (ryokou shayou kogitte) – Traveler’s check
  • シャワー (shawaa) – Shower
  • 毛布 (moufu) – Blanket
  • 宿泊代 (shukuhakudai) – Room cost
  • いくら (ikura) – Cost
  • 旅行費用 (ryokou hiyou) – Travel expenses
  • 旅費 (ryohi) – Travel expenses
  • 旅行先 (ryokou saki) – Destination
  • エレベータ (elebeeta) – Elevator
  • 入る (hairu) – To enter (verb)
  • 歯ブラシ (ha burashi) – Toothbrush
  • 案内所 (annaijo) – Information office
  • 喫煙 (kitsu-en) – Smoking
  • ユースホステル (yu-su hosuteru) – Hostel / Youth hostel
  • ホステル (hosuteru) – Hostel
  • カプセルホテル (kapuseru hoteru) – Capsule hotel
  • ホテル (hoteru) – Hotel
  • 通訳 (tsuu yaku) – Interpretation
  • 通訳者 (tsuu yaku sha) – Interpreter
  • 髭剃り (higesori) – Razor
  • 禁煙 (kin-en) – Non-smoking
  • 部屋番号 (heya bango) – Room number
  • 貴重品 (kichouhin) – Valuables
  • パックツアー (pakku tsuaa) – Package tour
  • パック旅行 (pakku ryokou) – Package trip
  • 払う (harau) – To pay
  • トイレットペーパー (toiretto peepa) – Toilet paper
  • パスポート (pasupooto) – Passport
  • ツアー (tsuaa) – Tour
  • 歯磨き (hamigaki) – Toothpaste
  • 旅館 (ryokan) – Japanese-style inn
  • ダブル (daburu) – Double room
  • ツインルーム (tsuin ruumu) – Double room
  • ツイン (tsuin) – Double room
  • 和室 (washitsu) – Japanese-style room
  • シングル (shinguru) – Single room
  • 部屋 (heya) – Room
  • フロント (furonto) – Reception
  • 予約 (yoyaku) – Reservation
  • リゾート (rizooto) – Resort
  • ボディーソープ (bodii soopu) – Body soap
  • 石鹸 (sekken) – Soap
  • ドライヤー (doraiyaa) – Hair dryer
  • 旅行保険 (ryokou hoken) – Travel insurance
  • ティッシュペーパー (tisshuu peepaa) – Tissues
  • テレビ (terebi) – Television
  • タオル (taoru) – Towel
  • 招待旅行 (shoutai ryokou) – All expenses paid
  • 観光旅行 (kankou ryokou) – Sightseeing
  • 旅行者 (ryokou sha) – Tourist / Traveler
  • 観光客 (kankoukyaku) – Tourist
  • 講演旅行 (kouen ryokou) – Lecture tour
  • シャンプー (shanpuu) – Shampoo

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